Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up.
Article category: portals
CMb 2007-18
Segmenting staff information needs
There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.
CMb 2007-10
Personalisation vs segmentation
This briefing draws a clear line between two separate functionalities: personalisation and segmentation.
JUNE 2007
Do staff make use of personalisation features?
This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.
CMb 2006-15
Types of portal: a definition
Portals are not a one size fits all solution and there are many different types. This briefing provides at-a-glance definitions for a range of portal types.
AUGUST 2006
Understanding the requirement for a portal
This article uses two case studies to explore when to select a portal, and when a content management system would be more appropriate.