How are world-class intranets managed?

By: Steve Bynghall Posted: September 6, 2022

Three Award winners share the intranet management practices that have set them up for success.

Employee personas and how to create them

By: James Robertson Posted: June 23, 2020

Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

What will you deliver next to make your intranet even better?

Intranets and digital workplaces provide real-world benefits for hospitals and other healthcare institutions

Our first consulting project was in a hospital

By: James Robertson Posted: April 10, 2018

Spending time with nurses in wards was our first exposure to intranet needs and strategies

Eight ways intranets help IT support teams

By: Steve Bynghall Posted: August 29, 2017

Intranets support IT support services, via self-service capabilities and beyond

Chatbots are predicted to play an important role in modern, smart digital workplaces

Modern internal communications has many internal channels to use, but how to make the most of them?

Celebrating the emergence of order: the art of Emily Blincoe

By: James Robertson Posted: August 5, 2015

At Step Two, we’re all about bringing order out of chaos, clarity out of confusion. That’s what our name and logo means, and it defines the work we do with …

Five principles for university intranets

By: Cairo Walker Posted: July 30, 2015

University intranets are transforming, driven by design thinking and new technology options.