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Article category: enterprise 2.0

CMb 2009–15

Using the intranet to access collaboration tools

The home page of the intranet should provide a one-click gateway to collaboration tools.

August 2009

Using audio and video on the intranet

Intranet-based rich media, including audio and video, provides new ways of connecting with staff.

CMb 2009–14

Collaboration: questions to ask

A central team needs to ask many questions to understand business unit and team collaboration needs.

CMb 2009–13

Mitigating enterprise collaboration risks

There are many perceived and actual risks relating to enterprise collaboration, and there are many ways of mitigating them.

CMb 2009–12

Cutting through the hype of social media

There are many practical ways of applying the principles and tools of social media within organisations.

APRIL 2009

Moderating internal discussion forums, blogs and other social media

There are three options for moderating online discussions: self-regulation, light moderation and full moderation.

MARCH 2009

Integrating social tools with the EUMETSAT intranet

A wiki for new starters and a discussion forum enhance collaboration at EUMETSAT.

CMb 2008–12

Two uses for wikis

Wikis can be used as both collaboration tools and as an intranet, and these are two very different situations.

Collaboration is about people

This article explores the human face of collaboration, touching upon a range of enterprise issues and considerations.

CMb 2007-20

Successful collaboration requires support

This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.

CMb 2007-21

Start by ‘gardening’ collaboration

In the short-term, a ‘gardening’ approach to collaboration must be taken, encouraging good uses and cleaning up dead sites.

CMb 2007-19

Establish a portfolio of collaboration tools

There is no one-size-fits-all collaboration solution and a portfolio of technologies should be put in place.

CMb 2007-18

Segmenting staff information needs

There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.

CMb 2007-10

Personalisation vs segmentation

This briefing draws a clear line between two separate functionalities: personalisation and segmentation.

CMb 2005-03

Three levels of information management

Information must be managed on three levels within an organisation: corporate, team and individual. Tools and processes must be provided for each of the levels.