Archives for Content management

Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.

Beware of simplistic rules and strategies

By: James Robertson Posted: October 13, 2010

When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic strategies. Facing a complex situation? …

Four stages of enterprise mobile adoption

By: James Robertson Posted: October 6, 2010

Mobile devices are currently transforming how we live our lives, again. Having taken for granted the ability to make calls when away from the home or office, mobile data access …

Structuring three types of content

By: James Robertson Posted: March 30, 2010

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

Are big CMS vendors hungry enough?

By: James Robertson Posted: December 11, 2009

I’m working with a state government agency to help them select a CMS at the moment. The product is for their intranet, as part of a wholesale site redevelopment (much …

Integrating CMS with recordkeeping?

By: James Robertson Posted: November 18, 2009

I provided a CMS short-list to a client today, just one of a number of CMS selection projects that we currently have underway. What made this different, however, was the …

There are literally hundreds of content management systems in the marketplace. The goal of any selection process is to progressively cut these down until only one remains: the chosen solution. …

What intranet content should be in PDF format?

By: James Robertson Posted: June 30, 2009

The typical corporate intranet will consist of a mix of HTML-based web pages and a variety of PDF-based content available for download. PDFs can be derived from word processing documents, …

Robertson’s rule of CMS usage

By: James Robertson Posted: January 29, 2009

We’re just wrapping up a review of the content management system within an Australian government agency. Their story is typical: Lifecycle of a CMS Some years back, a CMS was …

Do automated review dates work?

By: James Robertson Posted: December 2, 2008

Keeping content up to date is hard. Whether on a website or intranet, organisations constantly battle with outdated or incorrect information. One of the primary goals of a content management …