Fifteen years of helping organisations select a web CMS

By: James Robertson Posted: August 4, 2015

In 2001 we published our first, and seminal article How to evaluate a CMS. This shot to the top of the charts, and it remains one of our most popular …

Use the five purposes to guide intranet technology selection

By: James Robertson Posted: August 28, 2014

Technology selection decisions need to be guided by the focus of the intranet being delivered.

Designing intranet role pages

By: Catherine Grenfell Posted: November 27, 2013

Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.

Signposting within documents

By: Steve Byrne Posted: November 27, 2013

Finding the right document is only half the task: is the document structured in a useful way?

The power of content management in SharePoint

By: James Robertson Posted: September 27, 2013

I was pleased to be in Utrecht this week for the Congres SharePoint, which saw 350+ people come together for a day of high-energy presentations. For my part, I talked …

Content migration: start as you plan to continue

By: James Robertson Posted: April 26, 2013

With the deployment of a new technology platform for the intranet comes the daunting task of migrating content from the old site. Hopefully there’s been a content cleanup, and a …

Beyond the standard content audit

By: James Robertson Posted: April 26, 2013

Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over …

Beyond the standard content audit

By: Steve Byrne Posted: April 26, 2013

Using Excel in more powerful ways can bring further insights beyond a typical content audit

Content migration: start as you plan to continue

By: James Robertson Posted: April 26, 2013

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

A model for author training

By: James Robertson Posted: December 13, 2012

As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will jump to the online training …