There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number of hits, and time spent …

Business cases can be boring. Following a corporate template, the pre-defined gaps are filled in with standard text, and the document goes to whatever committee has to sign it off. …

Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and trusted by staff. In doing …

Intranet teams are often expected to justify the work that they do, whether to protect current intranet resources, or to gain support for new projects and improvements. This leads to …

Intranets aren’t owed a living, and we must demonstrate their value if we’re to get the resources and support we need. As the technology landscape changes, this will become more …

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff …