Books, articles & resources
For over ten years, we’ve been publishing information for intranet and UX teams, much of it free for use. This site is now the single largest collection of intranet resources in the globe.
There’s a lot of knowledge that goes into delivering and maintaining a great intranet. Our goal is to help you succeed, and these resources (both free and paid-for) will give you the best-practice insights you need. Browse around and enjoy!
Browse the Step Two store!
The Step Two store contains the definitive library of books and reports for intranet teams. Obtain instant access to eBooks and reports, and place an order for our printed books.
New: our latest book, Essential intranets: inspiring sites that deliver business value has just been released. This is a must-have for all intranet teams!
We publish new articles every month, and have done so for over 10 years. We cover a wide variety of practical topics, including intranets, UX, knowledge management, information, mobile, and much more besides.
10+ years of blogging
Since 2001, we’ve regularly blogged on topics of interest for intranet folk. We frequently share insights gained from our consulting work, as well as leading thinking and practical ideas.
See what we’re up to, and keep in touch with what’s happening in the world of intranets.
Latest blog posts
- Articles for November 2013 (it’s all about content)
- One week until the Intranets2014 call for speakers closes!
- The importance of field research when designing for health workers (World Usability Day 2013 presentation)
- A timely reminder that intranet users are not all the same
- UX behind the firewall: Designing engaging experiences for staff (presentation)
Not sure where to start?
This can be a daunting list of resources, and while we’ve covered almost every topic you’ll ever need, it can be hard to work out where to start.
Use the Start here: intranets pages to get a pointer to the key resources and classic articles.