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White & Case: Revitalising a law firm intranet

Global law firm White & Case has replaced an underperforming and unpopular intranet with a new iteration delivered in SharePoint 2013. With a new design, a strong emphasis on search, mobile optimisation, integration with several other different systems, access to other apps and new content governance, the intranet is a huge improvement on the previous iteration.

So far feedback has been strong and early indications are that it will save time, reduce risk and also support White & Case’s goals for engaging employees.

Why this won a Silver award

  • There’s some strong work on improving findability with the intranet, for example with the extensive use of best bets.
  • There’s a healthy emphasis on better content governance with metadata applied as well as a ruthless pruning of up to 80 per cent of the original intranet content.
  • The intranet is hugely improved on the previous version and clearly having an impact with great feedback from the lawyers – not always the easiest audience to please!

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