Training for intranet authors is best as a mix of online and face-to-face, and this article shows how.
Author Archive: Rebecca Rodgers
Rebecca Rodgers is a senior member of the Step Two consulting team. Based in Brisbane, Rebecca brings over 12 years experience on a variety of large projects in the corporate world. Her focus is on intranets, usability and user centred design.
While a CMS cannot magically keep content up-to-date, effective use of technology options can help greatly.
A range of strategies can be taken to ensure that intranet content is up-to-date and well-written.
Authors need clear advice and guidelines to help them write great intranet content.
This article outlines a checklist of items to address when developing an intranet project plan.
Intranet authors need to be provided with comprehensive training if they’re to write great content.
There are a range of practical ways to help content authors produce better intranet pages.
Floods, earthquakes, fires and other natural disasters have a huge impact on organisations and their ability to communicate to their staff.
Clear governance, including well-written policies, are critical for intranet success. But where to start?
Intranets should be reviewed every year, to ensure they are making steady and concrete progress.
Even when time and resources are tight, it is always worth squeezing in at least a little user testing.
Getting the right visual designer for your intranet or website project is critical.
A range of tools and techniques can be used to help remote teams work well together, despite the distances involved.
There are practical ways to understand the needs of staff who are located in remote or regional locations.