Author Archive: Rebecca Rodgers

Rebecca Rodgers is a senior member of the Step Two consulting team. Based in Brisbane, Rebecca brings over 12 years experience on a variety of large projects in the corporate world. Her focus is on intranets, usability and user centred design.

CMb 2012-11

A model for author training

Training for intranet authors is best as a mix of online and face-to-face, and this article shows how.

CMb 2012-09

Use your CMS to improve intranet content

While a CMS cannot magically keep content up-to-date, effective use of technology options can help greatly.

AUGUST 2012

Improving intranet content

A range of strategies can be taken to ensure that intranet content is up-to-date and well-written.

CMb 2012-07

A checklist for quality content

Authors need clear advice and guidelines to help them write great intranet content.

CMb 2012-03

Planning a successful intranet project

This article outlines a checklist of items to address when developing an intranet project plan.

FEBRUARY 2012

An outline for intranet author training

Intranet authors need to be provided with comprehensive training if they’re to write great content.

CMb 2011–15

Helping intranet authors write quality content

There are a range of practical ways to help content authors produce better intranet pages.

JUNE 2011

Communicating in a crisis

Floods, earthquakes, fires and other natural disasters have a huge impact on organisations and their ability to communicate to their staff.

MARCH 2011

Creating an intranet governance guide

Clear governance, including well-written policies, are critical for intranet success. But where to start?

CMb 2010-16

Conducting an annual intranet review

Intranets should be reviewed every year, to ensure they are making steady and concrete progress.

CMb 2009–18

Some testing is better than none

Even when time and resources are tight, it is always worth squeezing in at least a little user testing.

CMb 2009–16

What to look for in a visual designer

Getting the right visual designer for your intranet or website project is critical.

CMb 2009–02

Tools for remote teams to keep in touch

A range of tools and techniques can be used to help remote teams work well together, despite the distances involved.

CMb 2009–01

Needs analysis from a distance

There are practical ways to understand the needs of staff who are located in remote or regional locations.