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	<title>Step Two Designs &#187; Patrick Kennedy</title>
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	<description>Beyond The Idea</description>
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		<title>Intranet (re)design wrap-up</title>
		<link>http://www.steptwo.com.au/papers/kmc_intranetredesignwrapup/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_intranetredesignwrapup/index.html#comments</comments>
		<pubDate>Sun, 11 May 2008 05:50:07 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[design]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=687</guid>
		<description><![CDATA[Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that form part of an intranet design (or redesign) into one concise checklist.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Using cultural probes for intranet user research</title>
		<link>http://www.steptwo.com.au/papers/kmc_intranetprobes/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_intranetprobes/index.html#comments</comments>
		<pubDate>Sun, 06 Apr 2008 21:46:16 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
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		<category><![CDATA[intranet probes]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=758</guid>
		<description><![CDATA[In this article we talk with user experience consultant Gerry Gaffney, about his experience in using a new technique called cultural probes.]]></description>
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		<title>Audience personas for the Macquarie University Library website</title>
		<link>http://www.steptwo.com.au/papers/kmc_macquariecasestudy/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_macquariecasestudy/index.html#comments</comments>
		<pubDate>Sun, 16 Mar 2008 07:25:03 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
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		<category><![CDATA[usability & information architecture]]></category>
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		<category><![CDATA[personas]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=721</guid>
		<description><![CDATA[Macquarie University Library's website plays a core role in the delivery of electronic services to clients. This article explores one of the key outcomes of user research into the site: a set of audience personas.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The many faces of information architecture</title>
		<link>http://www.steptwo.com.au/papers/kmc_iafaces/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_iafaces/index.html#comments</comments>
		<pubDate>Wed, 12 Dec 2007 01:17:15 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[information architecture]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=646</guid>
		<description><![CDATA[A lot of confusion surrounds the term 'information architecture' (IA). This article explores the various labels that might be used to describe IA work.]]></description>
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		<slash:comments>4</slash:comments>
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		<title>Intranet redesign for Canon Australia</title>
		<link>http://www.steptwo.com.au/papers/kmc_canoncasestudy/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_canoncasestudy/index.html#comments</comments>
		<pubDate>Fri, 05 Oct 2007 10:30:17 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[case studies]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[canon]]></category>
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		<category><![CDATA[redesign]]></category>
		<category><![CDATA[research]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=487</guid>
		<description><![CDATA[This case study outlines the process undertaken by Canon Australia to evaluate and redesign their corporate intranet, including an overview of the innovative IA developed.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>In-house recruitment of users for research</title>
		<link>http://www.steptwo.com.au/papers/cmb_recruitingusers/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_recruitingusers/index.html#comments</comments>
		<pubDate>Thu, 05 Jul 2007 22:27:40 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[usability & information architecture]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=240</guid>
		<description><![CDATA[Recruiting participants for website research can be difficult, but a few simple steps can help make the process go much more smoothly, without the need for expensive agency fees.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Start user research by talking with staff</title>
		<link>http://www.steptwo.com.au/papers/cmb_startwithstaff/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_startwithstaff/index.html#comments</comments>
		<pubDate>Wed, 13 Jun 2007 22:32:41 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
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		<category><![CDATA[usability & information architecture]]></category>
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		<category><![CDATA[needs analysis]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[user research]]></category>

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		<description><![CDATA[We all know we should involve users when redesigning a website, but where do you start? Talking with staff in your own organisation allows you to leverage their vast body of knowledge on your website audience.]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Feed your enterprise with RSS</title>
		<link>http://www.steptwo.com.au/papers/kmc_rss/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_rss/index.html#comments</comments>
		<pubDate>Mon, 06 Nov 2006 01:10:15 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[information management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[feeds]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=642</guid>
		<description><![CDATA[Conceptually, 'news feeds' are quite simple, allowing content to be delivered over the internet. Web users are very familiar with the idea of feeds, but what about their use within an organisation?]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Accessibility tips for website construction</title>
		<link>http://www.steptwo.com.au/papers/kmc_accessibilitytips/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_accessibilitytips/index.html#comments</comments>
		<pubDate>Tue, 04 Apr 2006 07:52:02 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[HTML]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=467</guid>
		<description><![CDATA[We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic view, based on real experience, to reveal what is really important and what should be tackled first.]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Introduction to web accessibility</title>
		<link>http://www.steptwo.com.au/papers/cmb_introtoaccessibility/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_introtoaccessibility/index.html#comments</comments>
		<pubDate>Wed, 01 Mar 2006 03:58:14 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[websites]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[design]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=335</guid>
		<description><![CDATA[The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.]]></description>
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