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	<title>Step Two Designs &#187; Catherine Grenfell</title>
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	<description>Beyond The Idea</description>
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		<title>Fun on the intranet</title>
		<link>http://www.steptwo.com.au/papers/cmb_funintranet/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_funintranet/index.html#comments</comments>
		<pubDate>Tue, 20 Dec 2011 23:22:58 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[fun]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4800</guid>
		<description><![CDATA[Including fun features on the intranet can send the message that the organisation is  a great place to work.]]></description>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>Deploying microblogging in organisations</title>
		<link>http://www.steptwo.com.au/papers/kmc_microblogging/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_microblogging/index.html#comments</comments>
		<pubDate>Fri, 29 Jul 2011 04:53:07 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[microblogging]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[yammer]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4526</guid>
		<description><![CDATA[Microblogging tools, including Yammer, provide opportunities to spark two-way conversation and collaboration across organisations.]]></description>
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		<slash:comments>8</slash:comments>
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		<item>
		<title>Educating authors using a drop in centre</title>
		<link>http://www.steptwo.com.au/papers/cmb_dropin/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_dropin/index.html#comments</comments>
		<pubDate>Thu, 30 Jun 2011 04:27:24 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[authors]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[publishing]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4469</guid>
		<description><![CDATA[Provide a place for authors to seek help and training when they need it, whenever they need it.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Ticker tape on the home page</title>
		<link>http://www.steptwo.com.au/papers/cmb_tickertape/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_tickertape/index.html#comments</comments>
		<pubDate>Thu, 28 Apr 2011 01:14:22 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[homepages]]></category>
		<category><![CDATA[tickertape]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4410</guid>
		<description><![CDATA[Including a tickertape on the intranet homepage can be an effective way of communicating real-time updates.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Jargon test your intranet</title>
		<link>http://www.steptwo.com.au/papers/cmb_jargon/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_jargon/index.html#comments</comments>
		<pubDate>Wed, 10 Nov 2010 00:47:47 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[jargon]]></category>
		<category><![CDATA[new starters]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3891</guid>
		<description><![CDATA[Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Integrating applications into the intranet</title>
		<link>http://www.steptwo.com.au/papers/kmc_integratingapps/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_integratingapps/index.html#comments</comments>
		<pubDate>Tue, 28 Sep 2010 02:22:42 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[integration]]></category>
		<category><![CDATA[seamless]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3745</guid>
		<description><![CDATA[Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Understanding new solutions</title>
		<link>http://www.steptwo.com.au/papers/cmb_newsolutions/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_newsolutions/index.html#comments</comments>
		<pubDate>Thu, 29 Jul 2010 01:09:07 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[intranet teams]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3591</guid>
		<description><![CDATA[Intranet teams should spent time to understand new technologies, so they can advise the rest of the organisation.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Educating the executive about the intranet</title>
		<link>http://www.steptwo.com.au/papers/kmc_educatingexecutive/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_educatingexecutive/index.html#comments</comments>
		<pubDate>Thu, 29 Apr 2010 04:10:37 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[business cases]]></category>
		<category><![CDATA[executive]]></category>
		<category><![CDATA[sponsorship]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3528</guid>
		<description><![CDATA[Executive support is critical for intranets, and there are a range of practical approaches for gaining this.]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Measuring the effectiveness of intranet teams</title>
		<link>http://www.steptwo.com.au/papers/cmb_measuringteams/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_measuringteams/index.html#comments</comments>
		<pubDate>Tue, 30 Mar 2010 04:49:02 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[intranet teams]]></category>
		<category><![CDATA[measures]]></category>
		<category><![CDATA[metrics]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3516</guid>
		<description><![CDATA[There are a range of practical ways of assessing whether the team is spending its time to greatest effect.]]></description>
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		<slash:comments>4</slash:comments>
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		<item>
		<title>Recommended reading for intranet teams</title>
		<link>http://www.steptwo.com.au/papers/cmb_library/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_library/index.html#comments</comments>
		<pubDate>Tue, 16 Feb 2010 23:47:16 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[intranet teams]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[resources]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3405</guid>
		<description><![CDATA[There are many good books that can help intranet teams to deliver great sites and overcome challenges.]]></description>
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