Including fun features on the intranet can send the message that the organisation is a great place to work.
Author Archive: Catherine Grenfell
Catherine Grenfell is the manager and full-time facilitator of our Intranet Leadership Forum. She is also a senior member of the consulting team, with a particular focus on mentoring and supporting intranet teams.
July 2011
Deploying microblogging in organisations
Microblogging tools, including Yammer, provide opportunities to spark two-way conversation and collaboration across organisations.
CMb 2011–09
Educating authors using a drop in centre
Provide a place for authors to seek help and training when they need it, whenever they need it.
CMb 2011–06
Ticker tape on the home page
Including a tickertape on the intranet homepage can be an effective way of communicating real-time updates.
CMb 2010–20
Jargon test your intranet
Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.
September 2010
Integrating applications into the intranet
Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.
CMb 2010-11
Understanding new solutions
Intranet teams should spent time to understand new technologies, so they can advise the rest of the organisation.
APRIL 2010
Educating the executive about the intranet
Executive support is critical for intranets, and there are a range of practical approaches for gaining this.
CMb 2010–03
Measuring the effectiveness of intranet teams
There are a range of practical ways of assessing whether the team is spending its time to greatest effect.
CMb 2010–01
Recommended reading for intranet teams
There are many good books that can help intranet teams to deliver great sites and overcome challenges.
DECEMBER 2009
How to empower authors
Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.
CMb 2009-19
Photos in staff directories
Explores the benefits and risks related to including photos in the corporate staff directory.
CMb 2009–11
What is the biggest mistake an intranet manager can make?
Intranet managers need to be careful not to get caught up in their own experiences and perspectives.
JUNE 2009
What do successful intranet managers have in common?
Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.
CMb 2008-10
How intranet teams should spend their time
Intranet teams need to carefully manage their time, to ensure that progress is always being made.
JUNE 2008
ABCD for intranets
ABCD for intranets is a step-by-step tool that can be applied at any time and then used for the continual refinement and improvement of the intranet.
JUNE 2007
Do staff make use of personalisation features?
This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.
FEBRUARY 2007
Position descriptions for intranet managers
Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.