This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.
Author Archive: Catherine Grenfell
Catherine Grenfell is the manager and full-time facilitator of our Intranet Leadership Forum. She is also a senior member of the consulting team, with a particular focus on mentoring and supporting intranet teams.
Policies and procedures are important information, and they need to be easily found and used on the intranet.
Including fun features on the intranet can send the message that the organisation is a great place to work.
Microblogging tools, including Yammer, provide opportunities to spark two-way conversation and collaboration across organisations.
Provide a place for authors to seek help and training when they need it, whenever they need it.
Including a tickertape on the intranet homepage can be an effective way of communicating real-time updates.
Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.
Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.
Intranet teams should spent time to understand new technologies, so they can advise the rest of the organisation.
Executive support is critical for intranets, and there are a range of practical approaches for gaining this.
There are a range of practical ways of assessing whether the team is spending its time to greatest effect.
There are many good books that can help intranet teams to deliver great sites and overcome challenges.
Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.
Explores the benefits and risks related to including photos in the corporate staff directory.
Intranet managers need to be careful not to get caught up in their own experiences and perspectives.
Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.
Intranet teams need to carefully manage their time, to ensure that progress is always being made.
ABCD for intranets is a step-by-step tool that can be applied at any time and then used for the continual refinement and improvement of the intranet.
This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.
Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.