Global organisations needs intranets that meet both headquarters and local needs.

New Orleans is a lovely (and hot!) location for a conference, making it a particular pleasure to present at the IABC World Conference 2016. My…

Macquarie Group is a global financial services provider, with a uniquely diversified business. Founded in 1969, Macquarie has staff working within 10 distinct business groups…

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be…

Avoid structuring the intranet to match today’s business units, and think twice about ‘my’.

Last week in London I had the pleasure of presenting at the Interactions 2011 conference. This was the second of my presentations, a 20-minute exploration…

“My sites” is a concept coming very much into vogue at present, driven by the adoption of SharePoint and a range of other intranet and…

Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up.

There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.