This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.
Archives for governance
Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.
An intranet homepage policy is tool that can provide some welcome support to intranet managers as well as providing a clear direction to business units…
This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.
Intranet teams must take on a strong leadership role, and drive forward the evolution and enhancement of the site.
The intranet manager should be free to focus solely on managing the site, and not writing HTML or publishing content.
All too often, centralised intranet teams find themselves battling with decentralised authors to enforce consistency and quality standards.
Intranets must be more than just a dumping ground for ‘second-hand documents’ if they are to be successful. Instead, a radically different policy needs to…
One of the first challenges when establishing an intranet is to determine who should have overall ownership of the site, and where the intranet team…
A critical success factor for an effective and sustainable intranet is the establishment of an intranet ‘community of practice’.