I’ve just closed the application process to join the Advisory Panel for my upcoming book. I’m now working through the list, whittling 50+ entries down…

As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will…

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

Yesterday I gave a presentation in Denmark to a diverse group of organisations, all wrestling with SharePoint. While they’d all found SharePoint to be useful,…

As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet….

Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors…

For the last ten years, we’ve worked with intranet teams across a wide variety of organisations, both large and small. It’s been good work, and…

Intranet governance can be a daunting subject, so daunting that it is rarely addressed comprehensively, and often even the core aspects shied away from. This…

While intranet governance is a big topic to make sense of, a great start is to get three key documents in place.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?