Successful knowledge management practices range from social tools, to formalised data and reporting.
Archives for collaboration
Communities of practice are by far the most successful knowledge management (KM) approach.
Community managers, whether formal or informal, are crucial for successful collaboration.
Real success with collaboration and social tools requires robust change management.
Chatbots are predicted to play an important role in modern, smart digital workplaces
Bots provide conversation and automation for staff in the new digital workplace.
There are common dead-ends and pitfalls that can be avoided when planning collaboration and social projects.
Collaboration must have a business purpose and a set of objectives, whether large or small in size
A free toolkit that provides a hands-on way of planning enterprise collaboration and social projects.
Modern internal communications has many internal channels to use, but how to make the most of them?