I’ve been in New Zealand this week doing client work, and one of the client sessions that I facilitated highlighted the very real appetite and…
What six things do staff want on their mobile devices?.
The adoption of internet- and web-enabled mobile devices is one of the ‘mega trends’ that will reshape many of our day-to-day tasks. Not just a…
Three examples of presenting customer insights on the intranet.
Intranets can be used to surface and deliver valuable customer information that helps organisations succeed.
What six things do staff want on their mobile devices?.
When in the field, staff only want a few key things on their mobile devices, not the whole intranet.
Targeting enterprise search to key tasks.
The strength of enterprise search is also its challenge: how to pick which of the many features to use?
Elements of a mobile enterprise strategy.
Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.
Beware of simplistic rules and strategies.
When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic…
Four stages of enterprise mobile adoption.
Mobile devices are currently transforming how we live our lives, again. Having taken for granted the ability to make calls when away from the home…
Integrating applications into the intranet.
The intranet provides many different sources of information and opportunities for staff to do their jobs better. Whether an intranet has a news, content or…
Future principle: it’s more than the intranet.
I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An…