[James Robertson]
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James' Speaking Roles

Stimmt Intranet Innovation Days 2008
13-14 March 2008
Rigi, Switzerland
Keynote presentation on "Delivering innovate intranets"

Intranet masterclass
7 March 2008
London, UK
One day masterclass on intranet strategy and management

IntraTeam Event 2008
5-6 March 2008
Copenhagen, Denmark
Keynote presentation on "Understanding staff needs and how to meet them"

Where Collaboration Tools Fit In
10 October 2007
Sydney, Australia

Where Collaboration Tools Fit In
25 September 2007
Melbourne, Australia

Where Collaboration Tools Fit In
12 September 2007
Brisbane, Australia

Open Publish 2007
1-3 August 2007
Sydney, Australia
Conference co-chair, and presenter of pre-conference "6x2 methodology for intranets" workshop

Where Collaboration Tools Fit In
3 July 2007
Canberra, Australia

Intranet Planning Day
22 July 2007
Brisbane, Australia

Managing and Growing Your Intranet
10 & 11 May 2007
Wellington, New Zealand
2-day workshop covering intranet strategy, planning and design, including the new 6x2 methodology.

IA Summit 2007
22-26 March 2007
Las Vegas, USA
Two pre-conference workshops, on intranet strategy and designing search, inclusive of a conference presentation on "Enterprise IA methodologies: starting two steps earlier"

Building innovative intranets
18 April 2007
Copenhagen, Denmark
One-day masterclass on intranet strategy and innovationpresenting unique models on intranet evolution, web 2.0 and collaboration.

FASTForward
7-9 February 2007
San Diego, CA USA
James will be an invited blogger at this conference, reporting on the talks and discussions.

Information Online 2007
30 January 2007
Sydney, Australia
Presentation on "Intranets as Business Tools"

Online Information 2006
28-30 November 2006
United Kingdom
Presention on benchmarking intranets as well as improving intranet search.

ECMplaza 2006
12 October 2006
The Netherlands
Keynote presentation on Document Management and Intranets: control or chaos?

IBF LIVE 2006
4-5 October 2006
London, UK
Keynote presentation on "Intranet evaluation and measurement".

Oz-IA conference
1 October 2006
Sydney, Australia
Presentation on "Succeeding at IA in the enterprise" and workshop session on "Enterprise IA".

Southern Currents
28 September 2006
Melbourne, Australia
Presentation on "Taking a fresh look at search"

6th Annual Strategic Intranet & Enterprise Portal Management Conference
22-24 August 2006
Auckland, New Zealand
Pre-conference workshop on "Designing intranet search", and keynote presentation on "Latest intranet trends for 2006"

Managing & Maintaining Your Decentralised Intranet
13-14 September 2006
Sydney, Australia
Presentation on "Targeting intranet growth:6 x 2 methodology"

Enhancing the Potential of your Taxonomy
12 September 2006
Sydney, Australia
"Understanding and evaluating the essential aspects of your taxonomy"

Intranet Planning Day
25 August 2006
Melbourne, Australia

KM Australia 2006
14-16 August 2006
Sydney, Australia
Keynote presentation on "10 principles of effective information management" and 1/2 day workship on "Selecting a CMS"

Improving Intranet Search
19 July 2006
Melbourne, Australia

Enterprise Content Management 2006
21 June 2006
Sydney, Australia
"Post-conference workshop on "Best practice selection of ECM"

Website & Content Management Strategies Conference
12-13 June 2006
Singapore
"The role and evolution of intranets, including the positioning of intranets as a business tool."

Intranet Planning Day
8 June 2006
Brisbane, Australia

4th Annual Information Management Summit
29-31 May 2006
Wellington, New Zealand
"Improving search effectiveness", and half-day post-conference workshop on "Information Architecture: Creating Effective Information Structure".

Intranet Planning Day
17 May 2006
Perth, Australia

Improving Intranet Search
16 May 2006
Perth, Australia

4th Annual Re-designing Your Intranet
Sydney, Australia
3-4 May 2006
"Choosing CMS for your organisation"

Improving Intranet Search
3 May 2006
Brisbane, Australia

Gilbane San Francisco
San Francisco, USA
24-26 April 2006
Pre-conference workshop on "Intranets as a business tool" and presentation on "Improving intranet search"

CM Pros Spring 2006 Summit
San Francisco, USA
23-24 April 2006
Keynote presentation on "Content management in call centres: delivering a great customer experience"

Intranet Planning Day
5 April 2006
Canberra, Australia

IA Summit 2006
Vancouver, Canada
23-27 March 2006
"Pre-conference workshop on 'Strategic Intranet Planning' and participation in a session on 'Enterprise IA'."

Beyond Intranet Design
Kuala Lumpur, Malaysia
27-28 February 2006
"Two-day workshop covering intranet strategy and design"

Improving Intranet Search
22 February 2006
Canberra, Australia

Intranets as a Business Tool
17 February 2006
Melbourne, Australia

Web Content Management
19-20 January 2006
Singapore
"Two-day workshop exploring web content management strategy, CMS selection and implementation."

Beyond Intranet Design
16-17 January 2006
Brunei Darussalem
"Two-day workshop covering intranet strategy and design"

Intranets as a Business Tool
2 December 2005
Sydney, Australia

KMWorld & Intranets
14-17 November 2005
San Jose, US
"Two pre-conference workshops on CMS and intranets, presentation on "A narrative approach to CMS requirements"

cmf2005
8-10 November 2005
Aarhus, Denmark
"Pre-conference CMS workshop and keynote presentation on "The evolution of intranets"

ActKM conference
27 October 2005
Canberra, Australia
"Understanding staff needs"

Intranets '05
26 October 2005
Sydney, Australia
"Taking a leadership role for the intranet"

iKMS meeting
24 October 2005
Singapore
"How to buy technology for KM"

Intranet Planning Day
19 October 2005
Sydney, Australia

Web Essentials 05
30 September 2005
Sydney, Australia
"Selecting a content management system"

Improving Intranet Search
31 August 2005
Sydney, Australia

5th Annual Strategic Intranet Management Conference
15-17 August 2005
Auckland, New Zealand
Keynote speaker, and presenter of the post-conference workshop: "Planning, developing & implementing intranet redesign"

NSW KM Forum
4 August 2005
Sydney, Australia
"KM for call centres"

DAMAP 2005
8 August 2005
Melbourne, Australia
"Taking the next step towards integrated information management"

Open Publish 2005
27-29 July 2005
Sydney, Australia
Conference co-chair, and presenter of pre-conference "Selecting a CMS" workshop

Beyond Intranet Design
4 & 5 July 2005
Kuala Lumpur, Malaysia,
"Two-day masterclass looking intranet strategy and design."

Intranet Planning Day
9 June 2005
Melbourne, Australia

Web Content Management
9 & 10 May 2005
Kuala Lumpur, Malaysia
"Two-day workshop focusing on web content management strategy, selection and implementation."

    

Intranet Planning Day
27 April 2005
Canberra, Australia

Institute for Information Management (IIM)
26 April 2005
Melbourne, Australia
"Innovating the Corporate Intranet"

Web Content Management
31 March & 1 April 2005
Singapore
"Two-day workshop focusing on web content management strategy, selection and implementation."

Electronic Documents & Records Management
16 March 2005
Sydney, Australia
"Towards an integrated information management solution"

Information Online 2005
1 February 2005
Sydney, Australia
"Selecting a content management system"

Designing an Effective KM Intranet
25-26 January 2005
Kuala Lumpur, Malaysia
"Two-day workshop exploring how to ensure the intranet is effective and sustainable"

Online Information
29 November - 2 December 2004
London, United Kingdom
Keynote presentation: "Ensuring your intranet is a success"
One-day workshop: "Techniques for Building a Better Intranet"

Enterprise Content Management
24-25 November 2004
Kuala Lumpur, Malaysia
"Selecting an appropriate CMS" and "Successfully implementing a CMS"

Managing and Growing your Intranet
18-19 October 2004
Auckland, New Zealand
"Two-day workshop exploring a wide range of intranet topics"

21st International RMAA Conference
14 September 2004
Canberra, Australia
"Engaging the business and driving a successful content management implementation"

Open Publish 2004
29-30 July 2004
Sydney, Australia
"Ensuring your CMS project is a success"

Strategic Intranet Management Conference
28-30 June 2004
Auckland, New Zealand
Keynote presentation: "Ensuring the success of your organisation's intranet"
One-day workshop: "Practical techniques for building a better corporate intranet"

Intranets and Knowledge Management workshop
22 June 2004
Melbourne, Australia

Public Sector Organisational Knowledge
17 June 2004
Canberra, Australia
"Knowledge management in the public sector: challenges & opportunities"

Creating and delivering great intranets
19 May 2004
Perth, Australia
One-day workshop run on behalf of IIM WA

Content Management in Government
7 April 2004
Canberra, Australia
"Selecting a content management system"

KM Challenge 2004
30-31 March 2004
Sydney, Australia
"Intranets and Knowledge Sharing"

IIM Conference
10 March 2004
Canberra, Australia
"Practical implementation of content management systems"

CPA Focus on Excellence
9 March 2004
Sydney, Australia
"Knowledge management & the bottom line"

Intranet Peers in Government
19-20 February 2004
Sydney, Australia

ASTC Conference 2003
7 November 2003
Sydney, Australia
"Is your intranet business positive?"

Intranet Peers in Government
16-17 October 2003
Brisbane, Australia

Indexing the World of Information
12-13 September 2003
Sydney, Australia
"Ensuring an intranet meets staff needs"

KM Challenge 2004
30-31 March 2004
Sydney, Australia
"Intranets and Knowledge Sharing"

IIM Conference
10 March 2004
Canberra, Australia
"Practical implementation of content management systems"

Intranet Peers in Government
19-20 February 2004
Sydney, Australia

ASTC Conference 2003
7 November 2003
Sydney, Australia
"Is your intranet business positive?"

Intranet Peers in Government
16-17 October 2003
Brisbane, Australia

Indexing the World of Information
12-13 September 2003
Sydney, Australia
"Ensuring an intranet meets staff needs"

Interwoven users group
10 September 2003
Sydney, Australia
"Making the most of content management"

Choosing the right CMS
22 August 2003
Brisbane, Australia

Techniques for building a better Intranet
8 August 2003
Sydney, Australia

Open Publish 2003
28-31 July 2003
Sydney, Australia
"The future of Content Management Systems"

Institute for Information Management (IIM)
24 June 2003
Melbourne, Australia
"Rebuilding the Corporate Intranet"

Choosing the right CMS
22 May 2003
Sydney, Australia

Intranet Peers in Government
20-21 May 2003
Sydney, Australia

KM Challenges 2003
2-3 April 2003
Melbourne, Australia

Website Content & Performance Management for Government
25-26 March 2003
Canberra, Australia

Choosing the right CMS
21 February 2003
Canberra, Australia

Intranet Peers in Government
19-20 February 2003
Canberra, Australia

Turning the Light Bulbs
24 January 2003
Sydney, Australia
"Real World Content Management"

Information Online 2003
23 January 2003
Sydney, Australia
"Web Services: Google, Amazon & Weblogs"

Choosing the right CMS for your intranet or website
15 November 2002
Sydney, Australia

Intranet Peers in Government
14 November 2002
Sydney, Australia

Open Publish 2002
31 July 2002
Sydney, Australia
"Selecting a content management system"

IIM 2002
30 July 2002
Brisbane, Queensland
"Knowledge management for call centres"

Open Publish 2002
29 July 2002
Sydney, Australia
Half-day tutorial "Online Usability Techniques"

Customer Contact World 2002
27 February 2002
Sydney, Australia
"Information and knowledge: the key to an effective front line" (joint presentation with Sandra Whittle, RTA)

Graduate Diploma in Knowledge Management
University of Technology, Sydney

22 September 2001
Sydney, Australia
"Case study: Capturing explicit knowledge and creating technology solutions"

2nd Annual ACT-KM conference
21 August 2001
Canberra, Australia
"Case study: Beyond Frontline Help at the RTA"

NSW Knowledge Management Forum
9 August 2001
Sydney, Australia
"Case study: Formalised knowledge creation at the RTA"

Open Publish 2001
2 August 2001
Sydney, Australia
"Case study: online publishing solution for NRMA"

Government Call Centre Benchmarking Forum
25 July 2001
Newcastle, Australia
"Frontline Help: The benefits of a knowledge management project"

2nd Annual XML Summit
13 March 2001
Sydney, Australia
"Case study: online help publishing solution for NRMA"
(joint presentation with Derek Jardine, NRMA Insurance Ltd)

XML Asia Pacific 2000
1 November 2000
Sydney, Australia
NRMA case study presentation at Omnimark Users Group

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